I forgot my Username and/or password !

- Click the link forgot your password to help you recover your password. A "temporary password" is emailed immediately to your email address on file. After logging in you are able to change the temporary password in the Client center Click on "Edit your personal profile".

- Click the link retrieve username to help you recover your username.

If you do not receive the email within 5 minutes, check your SPAM box first; there is a chance it was considered spam.
Please add the "swaen.com" domain to your Email White List.
Providers like AOL, Comcast, often do not deliver server-generated emails.
Please contact us directly by chat or email at allerts@swaen.com or by telephone +1 (727) 687 3298 or +31 (0)20 2255198

With the introduction of our new website there is a need for our existing users to reset their old password. This need to be done using the Reset Password link.

If you have  lost your "User name" and your email address is not in our database, or you can not access the email address we have on file or any other problem ; please contact us directly by email at allerts@swaen.com or by telephone +1 (727) 687 3298 or +31 (0)20 2255198