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Catalogue




After the close of the auction 02/15/2016
Buy It Now Gallery
02/06/2017
How the Monthly Auction works
02/06/2017
Selling at our monthly auctions
02/06/2017
Customer service
02/06/2017
How to add items to the auction.
12/05/2016
Auction schedule 2017
12/05/2016
Shipping
09/21/2016

09/17/2015
Terms & conditions for buying in the Auction
09/03/2015
Virtual map collecting - Wish List.
07/06/2015
Ad to my Virtual Map Collection
01/15/2015
Terms and conditions for buying in the Fix Sale Gallery
09/15/2014
HiBCoR Rating System
09/15/2014




AFTER THE CLOSE OF THE AUCTION
During and after the close of the auction your Personal bidpage shows your successful, unsuccessful and under reserve bids.
The online Invoice will be available 12 hours following the auction closing. A copy will be emailed also.

What happens with the unsold items?
Unsold items are no longer available after the auction has closed.

When will my items shipped ?
We try to ship out as soon as possible however due to the large volume of items to be shipped, this may take up to 3-10 days after we have received payment. You are informed by email about the shipping date and tracking/registration number.

Step 1 : Click here to view Bidding Status or Your Invoices.
Step 2 : Double Check your billing and shipping address and add special shipping instructions if needed.
Step 3 : Check your Invoice page and select a invoice. available 12 hours after the auction close.
You will find a link to generate the certificate in your on-line invoice. Alternatively, we can provide a printed certificate and include it with your shipment.
In case you prefer a printed certificate please follow this link and select "Include printed certificate".
Step 4 :
You may pay by Visa/Mastercard, PayPal, Bank wire or check. The links are provided on your invoice !
Once you have paid, your items will be shipped within a 7-10 business days.
At the time of shipment you will receive an email with the shipping date and the method of shipping.

SHIPPING
A flat shipping fee of $30.00 is added to each shipment. This covers :
International Priority shipping, Packing and Insurance (up to the invoice amount). Shortly before shipment we will email you a shipping notification with an internal tracking number.
Check carefully the shipping address ! Please update your ship to address here and contact us immediately about your update.

Items are shipped usually a few days after payment is received. "International Registered Priority mail" takes (depending on the country of your residence) up to 7-10 days to arrive.

Hold Shipment option
At no additional charge, Paulus Swaen allows you to put your shipping on hold. This can be incredibly convenient for people who want to buy several items at different auctions and ship them together. The service is free and you pay only one shipment fee.

Tracking "International Registered Priority mail"
At shipping we send you a tracking number so that you can follow the parcel during transit.
Read more or track your parcel from our Shipping Help Page.

Only Fedex, UPS, TNT, provides a 3-day courier service and has accurate online tracking. The costs are $ 75 for a standard parcel. In addition you will get a tracking number so you can always trace the parcel. Please update your ship to address here and select Chronopost in the field for "Shipping type". Your tracking number will be E-mailed shortly before shipping.

Maps are usually shipped in solid tubes. For parcels of more than 1kg an additional fee applies. You are billed at prevailing postal rate.
If you have your own account with Fedex, TNT, UPS we can send using your account and no shipping fee is added to your bill.
If you parcel happens to be in transit for 3 weeks you have to contact us and we will place an official parcel trace request at the local post office. Such an trace may take about 2 weeks before a response is received.

In your My control panel you can update your shipping wants.

Once you have received your items you may be wondering how to store or frame your items ?
Read more...


Paulus Swaen Old Maps Auction and Gallery
POB 1238
Indian Rocks FL 33785
USA
Tel. +1 (727) 498 4733 / (727) 687 3298
email : paulus@swaen.com